DigiVirtual Privacy Policy
At DigiVirtual, your privacy is very important to us. This privacy policy explains how we collect, use, and protect your personal information.
What information do we collect?
- Personal information: Name, email address, phone number, and other information you provide when registering, purchasing, or contacting us.
- Device and browser information: Information about your device, operating system, browser, and IP address when visiting the website.
- Transaction information: Information about your financial transactions, including date, amount, and payment method.
- Digital file information: Information about the digital files you purchase, such as file type, purchase date, and download date.
How do we use this information?
- Order processing: To process your orders and deliver the purchased digital files.
- Communication: To answer your questions, send important notices, and provide service updates.
- Service personalization: To provide better service tailored to your needs.
- Data analysis: To improve our services and website, including analyzing user behavior and improving the user experience.
Sharing information with third parties
We do not share your personal information with third parties, except in the following cases:
- Payment service providers: To process your payments.
- Legal authorities: If a law or court order requires us to disclose information.
Information security
We take appropriate security measures to protect your personal information against unauthorized access, use, disclosure, or alteration. These measures include encryption technologies, firewalls, and other security tools.
Your rights
- Access to information: You have the right to access your personal information and correct it if needed.
- Delete information: You may request deletion of your personal information, unless retaining it is necessary for legal purposes or to fulfill contractual obligations.
- Object to data processing: You have the right to object to the processing of your personal information for direct marketing purposes.
Cookies
We use cookies to improve your user experience. Cookies are small files stored in your browser that allow us to remember your preferences and analyze website traffic. You can change your browser settings to block cookies.
Changes to the privacy policy
We reserve the right to change this privacy policy at any time. Changes to this policy will be published on the website and you will be notified via announcements in the user panel.
Contact us
For any questions or concerns about this privacy policy, you can contact us.